Macalogic is a dynamic and growing company with broad competencies based on over a decade of experience working in the commercial and public sectors. We are an SBA-certified 8(a) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB). Our commercial support group provides IT technical and business consulting services to customers throughout Southwest Ohio.
Our core values of accountability, collaboration, value, and respect are central to everything we do at Macalogic. As such, we are always open to talking to self-motivated and responsible team players who are focused on contributing to the success of our clients. We offer a generous benefits package and compensation commensurate with your experience and skillset.
Provide IT support to commercial clients, both onsite and remote within approximately one (1) hour radius of Dayton, OH.
Duties and Responsibilities:
Installing, configuring, and supporting new installations as well as maintaining existing client environments. Will involve full range of support activities involving network and security devices, server administration and desktop support. Focus will be supporting Microsoft-centric environments of servers, workstations (PCs/laptops) and associated cloud-based services. Will frequently work with customers’ end users and internal IT staff both onsite and remote.
All facets of Windows Server (2008/2012/2016/2019) and PC desktop administration (Win7/Win10) to include managing Active Directory, creating Group Policy Objects (GPOs) and managing file/print sharing. Understanding of centralized Windows management practices using Microsoft and 3rd Party tools such as the Microsoft Deployment Toolkit (MDT)/Windows Deployment Services (WDS). Experience with managing Hyper-V based servers in conjunction with Storage Area Networks (SAN)/Network Attached Storage (NAS) systems.
Frequent local travel within 60 minutes of the Dayton Metro region for onsite client support needs. Must have reliable personal transportation.
High School Diploma or GED
Current Microsoft credentials – prefer a current MCSA or higher; 2012 certifications are acceptable but must be updated within three months of start and kept current throughout employment period. CompTIA A+, Network+ or Security+ or Cisco CCNA/CCDA a plus.
Three – five (3-5) years of experience providing IT support with an emphasis on Microsoft-related server technologies.
Strong oral, written, and communication in English. Must be able to work in a team environment. Must be able to effectively communicate with non-technical users via telephone and deskside.